silver line windows customer service

I am looking at the United 8000 series Double Hung windows with nailing flange and built in J channel. Can you please provide me with any advice? Companies are selected automatically by the algorithm. Miller - Homeowner - from 2011, The Silverline and Excalibur aren't as good as the other two, I would eliminate them right away. 305 418 9143 (Larga Distancia), 1 866 993 9318 The Silverline 8600 series is $445 and the Silverline 1200 is $380. 800 892 5234 (TTY), English / Franais Silverline Window Prices Every Silver Line window and door is rigorously tested to provide satisfaction. Many consumers and contractors say that Silverline Windows are on par with the American Craftsman brand, a brand well-known throughout Home Depot big box stores. None who have had them installed are all that old, so longevity wise hopefully we get a good number of years out of them. I would prefer you get a mid range Simonton or a Ply Gem Pro over the United double hung. v It is almost as if the frame is too large for the window panes?? All Red Line Orange Line Silver Line Blue Line Yellow Line Green Line (Currently Displaying SILVER Lines Serviced.) The algorithm is subject to change in future. This would probably be my pick of the lot. Designed to fit neatly and easily into the opening left by the removal of an existing sash, our windows make home improvement nearly effortless. Their premium 9500 series with the same upgrades might be the only way I would recommend them. Andersen bought Silverline, which has always been considered a cheaply built product. There shouldn't be any play to the sash if it is properly positioned in the frame. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Barbados: (246) 436-1134 | Trinidad: (868) 235-6232. I typically recommend going with the mid range option to get the best value for your dollar - so the Okna 500 model, the Standard Sunrise, the Soft-Lite Pro or Classic and the Polaris ThermalWeld. Steven - Installer - from 2010, Related Topics: American Craftsman Reviews. Contact us about having your windows and doors professionally installed. Copyright 2022 Silverline Windows & Doors - All Rights Reserved. They're energy efficient, made of heavy-duty, low-maintenance vinyl and provide a variety of features and options. I would like to get a idea on how to get these windows user friendly. 26. How can some company have 20% failure rate i.e. Call them up, explain the issue, and see if they can help you out. ( ), 11 6076 0010 (Gran Buenos Aires) Thank for your help. ( ), United Arab Emirates Call-back available YES. It takes more than technical expertise to power digital transformation including people, processes, consulting, and change management. The Norandex Extreme window is actually a rebranded Atrium window. I would recommend an upgraded glass package or a sill reinforcement to help augment the long term strength of this window. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Dane - Site Editor, Tim, the Simonton 5500 just dropped his price to $11,500 from $13,500 for 20 windows and I received a new PGT quote from another vendor for $11,072.00. Company guarantee that all customers get protection 24 hours a day. North Brunswick, NJ 08902 +9 locations. 12 consecutive months of electric service at your current address; An account balance of zero; When eligible, we'll be happy to help you switch to Levelized Billing. The 1200 series is pretty awful, but the 9500 doesn't cost much more and is much much better. Last week a new contractor came and their company uses Alside Mezzo - which after reading reviews- don't think we want. Silver Line by Andersen is one of the nation's leading vinyl window and door manufacturer. Meredith - Homeowner - from 2018, Meredith, way to get them to drop $2K off the price, that's fantastic and probably the best price you are going to get from either I would think. Learn why contractors trust Andersen 400 Series windows more than any other. Technical resources for Andersen windows, patio doors and storm doors. All rights reserved. All business will get complaints. To finance they say it is 0% for 5 years but the price jumps to $7,200. Honestly, it sounds like the windows are poorly made and perhaps poorly installed, although I can't say for sure without seeing it. National Bullet Proof Inc. Windows Doors, Frames, & Accessories. Why Ripoff Report will not release author information! 11 6076 0011(Gran Buenos Aires) Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. I guess even if a window was made to slide from either direction, I would not think there would be any movement in any direction regardless of weather they can be opened from either end. Same contractor also quoted Amcraft Grand Estates Original, all slider windows low e3 argon filled, for $4,905 with a patio door at $1,465 for a total of $6,370. Choose the account you want to sign in with. Find 1 listings related to Silver Line Windows in Atlanta on YP.com. I have gotten a price quote for the Silverline window and it includes low-E with no grills, argon fills and tempered glass. Has your experience with this business or person been good? You want a low cost, but that comes with all sorts of potential problems. Dane - Site Editor - from 2016, Are PGT, top of the line windows and sliding doors, the SAME as SilverLine by Andersen? BBB Rating: A+. He did show us a sample window, only salesman out of the 3 who did. |f>3xX-WU55@x~J|XOLIJBmuRP+t:KU),V_g_O'WqR'R What a nightmare I am going through by buying windows through Silver Line by Andersen. With the $150 for installation and upgrade costs, you would probably be looking at $650 per window all in here. I installed it myself so I know it was done correctly. 305 418 9143 (Larga Distancia), 1 580 4451 endstream endobj 307 0 obj <>stream Would I be able to buy a replacement sash? 305 418 9136 (Long Distance), 0 805 51 0105 Select a Service Topic Below. The Simonton 5500 is average, and the PGT is pretty nice, a 4" frame and exterior flange. Visit Website. I've gotten 4 quotes so far, the Simonton 5500, Silverline 2900, Alside Excalibur, and PGT 2200. Residential Building Products - Exterior Home Building Products - Ply . I just recently bought a house in the Brandon Oaks community in Indian Trail NC. (800) 234-4228. Silverline by Andersen , Andersen What a nightmare of buying SilverLine by andersen windows North Brunswick NewJersey. I cant imagine anyone designing this two piece sash thinking it would be an ok thing to market. The Silverline 9500 is $485. Homer Glen, IL 60491. endstream endobj 306 0 obj <>stream Thanks for you help. Silver Line Windows Address: 1 Silver Line Drive, P.O. Don't mention that you aren't in the market for new windows, just let them take a look and ask your questions as to the problem. Tim - Site Editor - from 2017, I put in Silverline 8000-8500s 12 years ago. I think the biggest issue with consumers buying low end windows from the big box stores is that then also get cheap installation and that combination is not a recipe for long term success. The Sunrise is a very good window, the Restorations is just a step above. The company offers a variety of lighting fixtures, heating and cooling. "The Silver Line and American Craftsman brands are industry leading brands and have been trusted by customers and consumers for over 60 years and Ply Gem is excited to add them to our existing . He's an Andersen dealer that is trying to push that line. Tim - Site Editor - from 2021, Hi we built a new house 5 years ago. PIVOT BAR DIE CAST, 4 PACK (SILVERLINE) Brand: WRS. Silverline came to $333/per window for (material only) Schedules & Maps. Arch Top, Awning, Basement, Bay & Bow, Casement, Combination, Double Hung, Double Hung Tilt, Elliptical Top, French Casement, Hinged Patio Door, Picture, Polygon, Quarter Round, Round Top, Single Hung, Sliding, Sliding Patio Door. Silverline Security is a provider of home and commercial security systems. We had the builder and the rep from the supplier. Open form follow the instructions. Todd - Installer - from 2010, I'm getting replacement windows, is the Silverline 9500 better than Alside Excalibur Series? First, have the person who installed them come out and see if he can make some adjustments to reduce the sash movement. I sell more of them than anything else. Right now we're at $4700 for VinylKraft windows from a new local company (they say the warranty is through the manufacturer). Will removal of the Silver-line window allow for the setting of the United 8000 without touching the existing jams and trim? strict standards for business conduct. Use the Online Parts Catalog to find your part number. 305 418 9136 (Long Distance), 0 805 51 0101 Often, you can explain your issue over the phone, provide them with the series of window, and provide the measurements. We believe that form follows function, so before we make our windows beautiful, we make them strong and durable. Sign up to hear about our latest projects. Silverline Systems warrants that its products shall be free of all substantial defects in original material and workmanship that may become evident within the estimated Lifetime of the product specified below from the date of purchase. The V3 has a thicker frame than the V1, which should help with the overall energy efficiency. (0)1 390 1201 (Mobile) We are proud to reinforce our culture by highlighting some of the values that are most important to us. 1 Silverline Dr. North Brunswick, NJ 08902-3397. Silver Line V3 Series gliding patio doors feature classic profiles for a more traditional look. To Administrator and Vice President, Facilities, Product Development Associate & Engineering Analyst. At Silverline, we pride ourselves on striving for an unparalleled Employee Experience. I called Wallside and they came the next day to give us a quote. Get in touch. Silverline Security uses innovative Simon XT home security platform to provide customers with the best protection. So I think for alot of homeowners they could buy a so so window as long as the installation is done properly. |. Partition System 25 years Benz Epic | Benz Slimline, Modular Case Goods 10 years Timber | Benz Laminated | Benz Wood Veneer, Files & Storage Systems 15 years Store Glide | 10 years Sterling, Seating 5 years Air | SX Series | Freedom | Ergo | Versa Stack | Jac | Dura Flex, Keyboard & Accessories 12 years Sterling. By Adam Vaccaro Globe Staff,June 5, 2017, 8:34 p.m. 11. https://www.ripoffreport.com/reports/silverline-by-andersen/select-stateprovince/silverline-by-andersen-andersen-what-a-nightmare-of-buying-silverline-by-andersen-windo-1083565, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Silverline Systems may repair or replace, at its option, any portion of the subject product which proves to be defective under the terms of this limited warranty at no further cost to the buyer. The house is located in The Gardens section. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! 4 windows have issues out of 21. Service Instructions Operation and adjustment, replacement, repair and reglazing instructions for Andersen windows and patio doors. What are your thoughts between Simonton 5500 and PGT 5400 series? I would certainly put PGT windows in my home -- although perhaps not their entry level models. Access more information about the return policy. As a window and door replacement company, we offer many different varieties of windows and doors to our customers. We apologize for the inconvenience and appreciate your patience as our vendor partners work toward normal lead times. All in all 1 hour to write everything up wasn't bad. Zip code is 22124 for your market research. 305 418 9136 (Long Distance), 1 866 543 2085 For more information, please contact them at: Silver Line Windows One Silver Line Drive North Brunswick, NJ 08902 Tel: (732) 937-5800 Fax: (732) 249-0694 www.silverlinewindow.com Andersen purchased Silverline in order to step into the vinyl window market, but the company they bought and the product that continues to be sold to consumers is not a high quality window. I've never heard anyone refer to anything that Silverline put out as an energy efficient premium window, but those are easily thrown around terms. Call picked up by a real person YES. Are there any big differences between the "Restorations" line and their other offerings? Every detail is superbly crafted and the wide variety of shapes and sizes let you create virtually any look imaginable. Dane - Site Editor - from 2022, Hi Dane, I was reading the info on your website and wanted to reach out. Consumers want to see how a business took care of business. Easily apply. thanks We're getting 14 double hung windows replaced, looking for cheaper options with a quality installation. Hi Jcab, I am sorry you are having issues. You can do a lot better without spending much more money. At Silverline, we. Address: New Brunswick, NJ 08902. Silver Line reserves the right to change product designs, specifications, details and pricing at So that is why my search continues. Our commitment to excellence is abundantly clear. So they all fit poorly and we now have tons of drafts and upper sashes that won't stay up. By accepting our use of cookies, your data will be aggregated with all other user data. Milgard Styline Bryan - Homeowner - from 2016, The Soft-Lite Armor Impact Plus is a solid hurricane window, I am a fan. 304 0 obj <>stream We live in the Moline, IL area and I would like your recommendation on mid range vinyl replacements for: double- hung and a quad casement window. 905 568 0434 The biggest problem with Silverlines is that they're cheap, so they tend to get cheap installations. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. We dont have a lot of money to lay out and dont want to have to worry about them in five years time. Thank you. I've talked to customer service a hundred times at least. What can we help you with. Also quoted a silver line 5802 patio door at $2,445 for a total job of $9,225. The Silver Line is a rapid transit line of the Washington Metro system, consisting of 34 stations in Loudoun County, Fairfax County and Arlington County, Virginia, Washington, D.C., as well as Prince George's County, Maryland.The Silver Line runs from Ashburn in Virginia to Downtown Largo in Maryland. $25 - $30 an hour. We decided to go with Wallside. 0800 761 7454 305 418 9143 (Larga Distancia), 305 418 9140 READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Silverline by Andersen. I would be so grateful for your recommendations and opinions. Silver Line - a subsidiary of the largest window and door manufacturer in North America, Andersen Corporation - builds both its premium V3 Series and economy V1 Series residential windows with low-maintenance vinyl in custom sized and colors, and include glass options that are ENERGY STAR certified for greater energy efficiency. I will admit that they honor the warranty. I would like to purchase just the bottom sash. I recently had someone from Andersen Windows come out and she is giving me quotes for both the Andersen 100 line and the mid-level silver line brand which is a vinyl brand by Andersen. 0120 41 6755 (ForCommercial,DomesticOnly) My Contractor recommended me to buy Silver line By Andersen new construction windows. Silver:Line is fantasy visual novel created by our small development team at Codev Productions. General Reviews, Who makes Silverline Windows? Home : Window Companies : Silverline Windows Reviews. Thanks for any help and your time. They were all around $29000 except the Simontons, which were just about $5k more. Tim - Site Editor - from 2018, Hi, my husband and I are looking to replace ten windows in our home and the contractor is talking up the Silverline 8600 series. In terms of PGT 5400 and Simonton 5500 -- I'd say it's a wash. Schillings can help you pick the right Silver Line . Service and warranty information for Andersen products. I think I went with this window I would upgrade to a better glass package and see if I could do a reinforced sill or foam fills in the frame for some more structural support. From strategic planning to implementation and ongoing support, we can guide you through every phase of your journey. Website. See if you can get a bid from a Simonton dealer on either the Impressions Series, the Reflections or Prism series. In general, Silverline does not make a very energy-efficient or durable window. Windows and Patio Doors, Fiberglass and Composite Windows and Patio Doors, Glass Wall The Silver Line V3 series includes a few upgrades, more frame colors, and uses a colonial brickmold mainframe. Today's grand opening also marks the completion of the Silver Line project, a generational infrastructure investment in Northern Virginia. Call them up, explain the issue and see what they say. vcMk2di;GoN4$sH$7 4HNB=w"[C|BkCna~#Pjyc38:jm,m^y'u?z8S0ebr "nI E \*.u=?yS^UkR[Ofl? Consumers love to do business with someone that can admit mistakes and state how they made improvements. ['EhvgzgX5Ad!-8>h6ul#w2Zn#7Lp/b]~b3XqD ^THgI,&{%nxyc+vfG7Lh7c}/lEh\a(iMOFBcc 2019 Silverline Systems Inc. All Rights Reserved. Regards. Can I buy just the bottom sash? Dane - Site Editor, The Silverline V1 series is Silver Line's entry level vinyl window. Copyright 1997-2023 Ripoff Report. Other contractor type companies might be dealers for a number of brands. Dane - Site Editor - from 2015, The Silverlines are very low quality. C&L Ward quoted 7 Silverline 8700 slider windows with one Anderson 100 series (because silverline doesn't make a window this big) with low e3 glass, argon filled. The price was for whatever is just below the Sunrise Restorations series, with the Ultra U Plus. In the process of the bids, you can ask if they offer simple glass, sash, or frame repair. Any others I should look at? Silverline 8500 Window Costs. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Call 888.504.0005 to Order Parts For American Craftsman Windows. (Bosna i Hercegovina), Cyprus $1399. Zen Karma Read 2023 Silverline windows reviews from contractors, homeowners and industry experts who have works with these window series over for years. Alside mezzo came to $640 per window with installation for double hung I ended up with somewhat of compromise cost between those options, as the Window installer has a single Vytex Fortis window that was no needed on another project and gathering dust, which was the right size, pattern, and had the tempered glass needed for one location, and would do the Sunrise windows for the other 9. Kickstart your project with the latest trends from style and design experts. Ply Gem Pro Series ALL RIGHTS RESERVED. 1 800 572 1100 All rights reserved. The Vinyl Kraft Trust Guard is a good budget / entry level window. Silver Line Windows manufacturer of windows and doors, vinyl windows, patio doors, replacement windows, Silver Line, Silverline, windows, vinyl windows Replacement Windows Special Order SKU: RPLWIN Print This Page Email This Page Product Details Special Order ETA is 2 - 3 Weeks To Obtain your Rough Opening, please use the following procedures: Instructions for Completing Claim for Reimbursement Standard Form 1164 1. I have 30 year old anderson casements that have a solid sash that you can just swipe a rag across to clean them. If you would like to see more Rip-off Reports on this company/individual, search here: Advertisers above have met our 305 418 9143 (Larga Distancia), 844 808 2700 Sam - Homeowner - from 2018, Sam, the Andersen 100 composite window is a decent enough window. We are proud to be a part of the Andersen family and share their values of excellence, integrity, innovation and partnership. This is the best way to manage and repair your business reputation. That is great advice. Bus rapid transit will come to Chelsea in April with the arrival of the Silver Line. 305 418 9136 (Larga Distancia), 0805 51 0103 Sunrise Essentials Soft-Lite Barrington Based on your advice it sounds like I'm doing the right thing which is good to know! Hopefully, they can tell you over the phone whether or not they can tackle something like this. The Vinyl Kraft price is low enough that you could take a chance, but man, it feels like it could back fire as well. Our team of dedicated professionals is just a phone call away, ready to assist before, during and after the sale. hOo7QxLroH q]JOiv(!K@>rFhm}yyWyk /bG~FL.PBQAegbTQ3&5].'rBb JAJH:*j.bJ^"6n'H(Vax >1g/c2|& Tons of good info. Dane - Site Editor, Hi Dane, I purchased a Silverline window over 10 years ago, so it's no longer covered by the warranty. Silver Line offers the highest quality window at the best possible price. Not a window I would ever let a friend purchase. Window price $5,700. SilverLines new construction windows are available in a wide variety of styles to suit just about any application. Contact Information Headquarters 1 Silverline Dr, North Brunswick, New Jersey, 08902, United States (732) 435-1000 Silverline Windows Profile and History Silver Line by Andersen is the nation's leading vinyl window and door manufacturer. See How Much You Can Save On Silverline Windows Today. Warranties The issue I'm having is some of the vinyl brands you recommend are not in our area. Windows price of $6,780. So I think I am down to the other 2 and not sure if you believe one would out perform the other. I would choose the company who you feel will do the best installation job and will stand behind their work if issues do arise in the future. 800 542 5320 He said that argon gas is a marketing gimmick which made me have doubts about his credibility. Satisfaction that results from our comprehensive "Peace of Mind" Limited Lifetime Warranty. ( I read your reviews on Milgard Tuscany - the local Contractor store lists that company- but when I go to the Milgard website they list they don't have dealers in our area???) Located in Kenilworth, N.J., Silver Line Windows continued to grow and started manufacturing jalousie windows and sliding glass doors. Their window department is usually staffed by some pretty knowledgeable people who may be able to help you as well. Not every home requires the same solution. Start by identifying your Andersen product and then find troubleshooting & diagnostics, care information, replacement parts and much more! It is interesting that last month I had one window company come, Unified Windows in New Jersey, and they only presented and pushed one brand of windows, Ultra Tite2, which I had never heard of. We have a May 10th install date so hopefully the process goes smoothly. ( ), 1 800 389 0489 They do offer a number of different styles including double hung's, single hungs, casements, hoppers, awnings, sliders and bay and bow windows. Make sure this fits by entering your model number. On the flipside, quality installation with "just okay" windows such as Silverline might not be the worst recipe. I spoke to Rov of Silver Line and they are playing ping pong and pointing to dealer and dealer is pointing to manufacturer while my contractor ( 4 employees) is getting paid for doing nothing as they cant proceed further. A few people I work with said they have been happy with windows from them. It totally depends, there is no single formula, which can make it even more confusing. They are a perfect choice for rental properties, as they last a long time. 66% of people believe that valuing their time is the most important thing in any online customer experience. Screen Doors. What I dont know is who to contact, how to find out what kind of window they are, what to replace it with, etc. WithSilver Line,youre assured of the highest quality, Energy Star rated performance on the market at a price you can afford! 1 877 678 8032 CUSTOMER SUPPORT: SMARTRIP & SMARTBENEFITS 888.762.7874 (MF, 7 am8 . and they have to deal with the cost and heachache. For general reviews, see the last link. Our home is 4 years old and the builder tells us these are "energy efficient premium" windows. Arthur - Homeowner - from 2021, The Sunrise Restorations is their standard Sunrise window frame with some nice additional features, including a reinforced fibercore meeting rail and vertical sash, Max Edge spacer, foam filled chambers, tilt sash mechanism and high transparency screen. Whether you prefer traditional styling, a contemporary look, a lot of options or just the basics, there are two series of Silver Line windows and patio doors to help meet your needs and your budget. I would get a few out there to get a consensus on this question and to offer up some additional brands and bids to compete with the United. 305 418 9136 (Long Distance), Saudi Arabia I have never seen such a crappy sash, I washed the two pieces of plastic out while picking the crap out from between and took about a half hour each window. Two windows have Bigger Wood Jams (6 - 7 ). Only during the 1980s, CertainTeed started manufacturing vinyl windows and patio doors. of Silver Line. Are you able to replace only that top half? Color: White. Silver Line specializes in mainly low-end vinyl windows, which includes their V1 and V3 series. Main: 617-222-3200. Please see the warranty section for assistance. 13956 S Bell Rd. Since we first opened our doors in 1947, we've been committed to producing exceptional windows; windows . Rick - Homeowner - from 2020, Rick, my advise would be to do a google search for "silverline windows in [your city and state]" and see what local companies come up that sell them.